Terms and Conditions

Terms and conditions for visiting the “Canopy Trail” at the Brama w Gorce Nature and Education Centre in Waksmund

Every visitor is required to read these terms and conditions before entering the “Canopy Trail” area.

  1. Entry to the “Canopy Trail” is permitted only with a valid admission ticket and only during the opening hours of the facility.
  2. Children under the age of 12 are permitted to enter the “Canopy Trail” only under the supervision of an adult (a person of full age).
  3. Adults (persons of full age) are responsible for the safety of the children under their care.
  4. Entry to the “Canopy Trail” and the use of the other attractions provided are at the visitors' own risk.
  5. The visitor acknowledges that the operator of the facility is entitled, before the visitor enters the “Canopy Trail” and also during the visit itself, to inspect the visitor's bags and backpacks in order to determine whether they contain dangerous items that could endanger the safety, health or life of other visitors, or whether the bags and backpacks contain animals. The visitor is obliged to open the backpack or bag at the operator's request in order to show its contents. A visitor whose bag or backpack contains dangerous items endangering the safety, health or life of other visitors will not be admitted to the “Canopy Trail” or, if already on it, will be removed from the “Canopy Trail” without the right to a refund of the cost of the purchased ticket.
  6. For safety reasons, only one person at a time may be present in the amusement and play zones (adrenaline stops).
  7. Any injury sustained by a visitor on the “Canopy Trail” must be reported immediately to the operator of the “Canopy Trail” present at the ticket office at the entrance. The operator of the “Canopy Trail” is not liable for injuries resulting from the visitor's disregard of the obligations arising from these terms and conditions or caused by inadequate supervision of minors under the visitor's care.
  8. The operator of the “Canopy Trail” is not responsible for items left on the “Canopy Trail”, as these are not areas intended for storing belongings.
  9. Users use the “Canopy Trail”, with all its attractions and equipment, at their own risk. The owner undertakes to maintain the entire infrastructure of the “Canopy Trail” in a condition ensuring safe use. The Operator is not liable for personal injury caused to anyone if the injury resulted from force majeure or solely from the fault of the injured party or of a third party for whom the Operator is not responsible.
  10. The User is liable for any damage resulting from improper use of the facility and the equipment located on its premises. Parents and legal guardians bear full responsibility for their children and for any damage caused by them.
  11. Accidents and damage must be reported immediately to the facility staff. The Operator is not liable for any increase in damage resulting from a delay in reporting it.
  12. The “Canopy Trail” has marked fire evacuation exits, which visitors may use only in the event of a fire or at the express instruction of the operator. When using the fire evacuation exits, visitors are obliged to follow all instructions of the operator and of the fire brigade officers.
  13. Visitors to the “Canopy Trail” are prohibited from:
  • staying on the “Canopy Trail” outside opening hours,
  • entering the “Canopy Trail” on roller skates, with a scooter or a bicycle, or in ski boots,
  • entering areas not intended for visitors,
  • leaning over the railings
  • throwing any objects from the “Canopy Trail” or from the observation towers,
  • discarding litter anywhere other than in the places intended for it,
  • smoking tobacco, lighting fires and any handling of open flames,
  • entering the “Canopy Trail” under the influence of alcohol and consuming alcohol, except in designated zones and at events and tastings organised by the operator of the “Canopy Trail”; entering the “Canopy Trail” under the influence of toxic or intoxicating substances and consuming such substances on the “Canopy Trail”; using the fire evacuation exits in breach of the rules; bringing onto the “Canopy Trail” dangerous items that may pose a threat to the safety, health or life of other visitors (knives, weapons of any kind, items that could be used as dangerous tools, etc.).
  • In the event of a breach of the law or of the provisions of these terms and conditions, an employee of the operator has the right to remove the visitor from the “Canopy Trail” without the right to a refund of the admission ticket, or to refuse the visitor entry to the facility without the right to a refund of the admission ticket. The operator also has the right to take any other necessary measures.
  • Anyone who notices a potential hazard, or notices a breach of the law or of the provisions of these terms and conditions, must immediately notify the staff of the “Canopy Trail”.
  • Persons present on the “Canopy Trail” are obliged to behave in a way that does not endanger the safety of other persons, nor the property of the Operator or the property of other persons using the “Canopy Trail”. Parents or guardians of children bear legal liability for all damage, including any damage to the Operator's property occurring on the “Canopy Trail”, damage to the property of other persons using the “Canopy Trail”, as well as harm to health, resulting from culpable conduct, in particular conduct related to non-compliance with the rules set out in these terms and conditions.
  • In the event of a sudden change in weather conditions (storm, strong wind, etc.), visitors are obliged to follow the instructions issued by the employees of the operator of the “Canopy Trail” and to leave the facility immediately, without the right to a refund of the admission ticket.
  • The Operator reserves the right to restrict direct entry to the “Canopy Trail” if the monitoring system determines that the maximum number of visitors permitted by the Operator is present on the trail, despite the visitor holding an admission ticket, which visitors acknowledge.
  • The visitor acknowledges and consents to the recording of sound and images during events organised by the operator of the facility on the premises of the “Canopy Trail”. The visitor consents to the publication of his or her image recorded on the “Canopy Trail” on the operator's websites www.bramawgorce.com and Centrum Przyrodniczo-Edukacyjne Brama w Gorce | Facebook, and to the use by the operator of the facility, for its own advertising, promotional or other purposes, of photographs containing the visitor's image. Any lack of consent to the operator capturing, using for its own purposes or reproducing the visitor's image must be expressed explicitly and communicated to the operator in writing before entering the “Canopy Trail”.
  • The operator informs visitors that the entire area of the “Canopy Trail” is monitored during visiting hours and that the monitoring footage is recorded. The recording will be used only if an item belonging to a visitor or to the operator is lost, destroyed or stolen on the “Canopy Trail”, or in other similar cases. In such situations, the recording will be made available to authorised bodies, in particular the Police of the Republic of Poland.
  • Detailed information on visitors' rights arising directly from the current provisions of the act on the protection of personal data can be found on the website of the Personal Data Protection Office in Poland Home page - UODO.
  • The rights and obligations of the visitor and of the operator not regulated by these terms and conditions for visiting the Canopy Trail are governed by the Civil Code of the Republic of Poland and the other laws in force in the Republic of Poland. Every visitor is obliged to read these terms and conditions before entering the Canopy Trail and to comply strictly with the rules laid down in them.
  • In the event of a dispute between the visitor (user) and the operator arising from the content of the service agreement that cannot be resolved by agreement of the parties, the visitor (user) has the right to apply for assistance in resolving the dispute out of court or in court, in accordance with the law of the Republic of Poland.